SUPPORT

DATA ISSUES

• What do I do if my data isn't working?

PLAN INQUIRIES

• How do I purchase a plan?
• Will there be rollover minutes/data?

VOICE ISSUES

• What should I do if my voicemail isn't working?
• What should I do if my voice service isn't working?

NETWORK INQUIRIES

• Does Aliv leverage BTC's network at all?
• Does Aliv leverage CBL’s network at all?
• Will network speeds become very slow when many people are on the network?
• Why doesn't multimedia messaging (MMS – picture messaging) work?
• What is the difference between 3G and LTE?
• What is an APN?

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