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  1. ALIV Customer
  2. SUPPORT

SUPPORT

DATA ISSUES

  • What do I do if my data isn't working?

PLAN INQUIRIES

  • How do I purchase a plan?
  • Will there be rollover minutes/data?

VOICE ISSUES

  • What should I do if my voicemail isn't working?
  • What should I do if my voice service isn't working?

NETWORK INQUIRIES

  • Does Aliv leverage BTC's network at all?
  • Does Aliv leverage CBL’s network at all?
  • Will network speeds become very slow when many people are on the network?
  • Why doesn't multimedia messaging (MMS – picture messaging) work?
  • What is the difference between 3G and LTE?
  • What is an APN?
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