How do I check my account balance? Zhivon Young June 25, 2020 13:29 Updated You can check your balance via the MyALIV app on your phone, bealiv.com, calling 611, and using the short code *201#.You can also call our care team on 1 (242) 300-2548. Related articles How do I purchase a plan? How do I check my data usage? What should I do if my voice service isn't working? How do I check my text usage ? For the MOMS Comments 0 comments Please sign in to leave a comment.